Your most common questions, answered
When is the pool open and can I swim naked?
The pool is open during the day from mid-May to mid-October. Swimwear is optional in and around the pool. We remind you that it is prohibited to drink, eat, or smoke in the pool.
Do you offer massages?
We work with a professional masseur who has his studio a quick 1-minute walk from the house. You can book your massage direcltly with him. To find out more, check out this page.
You say you are "éco-résponsable". What does that mean?
From energy efficient appliances, to watching our water consumption – we've put in place measures to help reduce our impact on the environment. During your stay you'll find tips and recommendations about how you, too, can help make a positive difference.
Do you accept pets?
No, sorry! We love animals but not everyone does. So for the comfort of all guests, animals are not accepted.
Can I smoke or vape?
Inside the house is completely non-smoking / non-vaping, but you're welcome to smoke / vape in the garden and next to the pool. We ask you simply to be mindful of other guests.
Can I invite friends or family to the house, garden or pool during my stay?
It is not permitted to invite non-paying guests into the common areas: the dining room, the garden and the pool.
Where can I park?
There are two free carparks near to the house: Parking de la Poustelle and Place du Foirail. You can find both of these easily on Google maps – be sure to include "Orthez".
What is your cancellation policy?
If you cancel more than 15 days before your arrival date, you'll receive a full refund. If you cancel less than 15 days before your arrival date your 25% deposit WILL NOT BE refunded.